Home Truths has fought off all the other estate agents in Chorley to be awarded Gold in the prestigious British Property Awards.
The British Property Awards provide estate agents, throughout the UK, with an opportunity to compare the service that they provide against the service provided by their local, regional, and national competition.
The team from the British Property Awards mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels.
Robert McLean, from The British Property Awards, said: “The Home Truths team performed outstandingly throughout the extensive judging period, which focused on customer service levels.
“Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.
“Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition and Chorley winner, Home Truths, have now been shortlisted for a number of national awards which will be announced later in the year.”
Nina Ascroft, Co-owner of Home Truths, said: “We are delighted to have been awarded this accolade by The British Property Awards for Chorley. I am so proud of the entire Home Truths team and it is fantastic that we have beaten all the other estate agents across Chorley to bring home the Gold.
“It means so much more that The British Property Awards are based on customer service alone and that they benchmarked Home Truths against all the other estate agents in Chorley for our customer service standards. Mystery shopping us on a number of occasions really demonstrates that the Home Truths team really do put the customer first, in everything that we do.
To find out more about The British Property Awards visit https://www.britishpropertyawards.co.uk/